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Michelin® Commercial Service Network (MCSN)

ERS – 800-268-5114

DELIVERING CONSISTENT, HIGH-QUALITY SERVICE NATIONWIDE

MICHELIN Commercial Service Network

The Michelin Commercial Service Network has established a new standard for consistent, high-quality service nationwide. Michelin's franchised network is independently audited and must adhere to rigorous service standards:

As a franchise member, we are COMMITTED to offering:

  • Availability of both MICHELIN® tires and retreads
  • Properly torqued wheels
  • Certified Master Technicians
  • TIA* repair methods
  • ERS event details accurately recorded and easily accessible
  • Adherence to your service operating specifications
  • Mounted wheel programs

As a member of the Michelin Commercial Service Network, our technicians, facilities, equipment, vehicles and practices conform to the highest industry standards.

  • One call to 1-800-268-5114 will get our after-hours roadside service rolling
  • Our service fleet works 24/7/365 to minimize your downtime
  • Average ERS customer within 25 miles is back on the road in 120 minutes
  • Over 6,000 emergency calls annually with 96.3% acceptance rate
  • On-site service available for scheduled lot checks and service at your fleet location

LEARN MORE ABOUT MCSN

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